Hard costs inside Hyros are tracked depending on the specific integration sending us sales. Please note that certain integrations do not send us hard costs, or send us limited hard cost information. In these situations not able to display this information inside of Hyros.
Please see this list below to understand if the software you have integrated with to send sales is also sending us the hard costs data:
Hard Costs by Sales Integration
If you are sending Hyros sales via the API, your developer should be able to adjust the hard cost data when using the create order endpoint:
https://hyros.docs.apiary.io/#reference/0/orders/create
You can add them in 2 ways:
- Order level costsThis is created via the
shippingCostandtaxesattributes.Any costs added at order level will be added together and divided across all line items within that order.For example, if you had an order with 5 unique products purchases within it, the total order level costs of $100 would be divided across all 5 products. So inside Hyros you would see hard costs of $20 for each product within that order.
- Product/item level costsThis is created using the
costOfGoodsandtaxesobjects within theitemsarray.Any costs added at item level will specify the unique hard costs for that specific product/item in Hyros, event if there are multiple items sold within a specific order.
If you are sending sales to Hyros via a Zapier connection, then you have the ability to send hard costs using the hard cost fields when using the create order action:
You can add them in 2 ways, providing that the software you are using as the trigger provides this information in zapier:
1) Order level:
Any costs added at order level will be added together and divided across all line items within that order.
For example, if you had an order with 5 unique products purchases within it, the total order level costs of $100 would be divided across all 5 products. So inside Hyros you would see hard costs of $20 for each product within that order.
2) Product/item level costs
Any costs added at item level will specify the unique hard costs for that specific product/item in Hyros, event if there are multiple items sold within a specific order.
Yes, this integration sends Hyros shipping, taxes and duty costs.
Yes, this integration sends Hyros shipping and taxes as costs.
This integration does not send Hyros any hard cost data.
These integrations do not send Hyros any hard cost data.
Yes, this integration sends Hyros shipping and taxes as costs.
Yes, this integration sends Hyros “Fees” as costs.
Yes, this integration sends Hyros taxes as costs.
Please note that these costs are sent at order level only.
Any costs added at order level will be added together and divided across all line items within that order.
For example, if you had an order with 5 unique products purchases within it, the total order level costs of $100 would be divided across all 5 products. So inside Hyros you would see hard costs of $20 for each product within that order.
Yes, this integration will send Hyros shipping and taxes as costs.
Yes, this integration will send Hyros shipping and taxes as costs.
Yes, this integration will send Hyros shipping data as costs.
Yes, this integration will send Hyros shipping data as costs.
This includes all types of Paypal integrations, including IPN and Webhooks.
Yes, this integration will send Hyros shipping and tax data as costs.
Yes, this integration will send Hyros shipping, taxes and cost of goods data as costs.
Depending on the exact data, this can be sent in 2 ways:
- Order level costs
This is created via the
shippingandtaxesdata sent from Shopify.Any costs added at order level will be added together and divided across all line items within that order.For example, if you had an order with 5 unique products purchases within it, the total order level costs of $100 would be divided across all 5 products. So inside Hyros you would see hard costs of $20 for each product within that order.
- Product/item level costsThis is created using the
costOfGoodsdata sent from Shopify.Any costs added at item level will specify the unique hard costs for that specific product/item in Hyros, event if there are multiple items sold within a specific order.
Yes, this integration will send Hyros tax data as costs.
Yes, this integration will send Hyros fees, shipping and shipping taxes as costs.
How Can I Use this Data in Hyros?
The main use will be inside your Hyros reports or in the chrome extension reporting. By default the important metrics such as total revenue, revenue, profits etc will be based on your gross revenue. However even in these default reports you can still view useful hard cost data in the hard costs and net profit columns:
If you want to view all your report data and metrics based on net revenue specifically, you can toggle on “exclude hard costs” in the advanced options:
This will allow you exclude the hard costs from all metrics within that report, meaning your cost per sale, total revenue etc will all be based on net revenue after hard costs.
You can also do the exact same thing when viewing Hyros data inside your ads manager using the chrome extension:
Can I View Hard Costs per Sale?
If you want to confirm that hard costs have been tracked for a specific sale, then you go to a lead profile and check the “Purchases” tab. You’ll find the hard costs for a specific sale here:
Please note that you will not be able to see a breakdown of the different types of hard costs (such as shipping/taxes etc) here. They will instead all be added together per product and shown here.
Also please be aware that some hard costs are sent to us at order level. Any costs added at order level will be added together and divided across all line items within that order.
For example, if you had an order with 5 unique products purchases within it, the total order level costs of $100 would be divided across all 5 products. So inside Hyros you would see hard costs of $20 for each product within that order.
For this reason sometimes the hard cost data per product may not match exactly with the specific costs you see on your back end per product purchased. However total costs should still match correctly so you can make decisions based on your net revenue data.