E-Commerce Initial Set Up

VIP SET UP GUIDE

This document is to provide step by step guidance on how to initially set up your HYROS account for an E-Commerce store.

The best way to use this doc is by completing the steps in the order they are presented. Simply click on the platforms/system that your business uses and ignore systems you do not use.


Step 1 : Setting Up Your Ads

Facebook Ads Video Set Up Guide

Note 1 : Updating ads will reset the learning phase, may reset engagement, and will require Facebook to review and re-approve your ads. This should not dramatically effect ad performance. The ROI gained/saved from tracking ads will greatly outweigh and justify the re-learning.

Note 2: Although Facebook’s behaviour is unpredicatable, if you want to reduce the chances of social proof being reset, follow THIS GUIDE instead of the first step in the video, which covers adding the parameters. You will still need to follow this guide for the rest of the setup.

Note 3: This will NOT work for Messenger Ads, please reach out to support if you are using messenger ads.

Note 4: Make sure the timezone in your Hyros account matches the timezone in your Facebook Ad account. Follow the instructions below in the documentation.

To track your Facebook ads take the parameter below and paste it in the tracking url parameter area of EVERY ad in your Facebook ad accounts and hit publish.

HYROS Facebook URL Parameter : fbc_id={{adset.id}}&h_ad_id={{ad.id}}
———————————————–

Written Guide

Step 1 : Place the HYROS URL parameters in the tracking area of EVERY ad in your ad account  (Seen at 0:25 in the video above)

HYROS URL TRACKING PARAMETER : fbc_id={{adset.id}}&h_ad_id={{ad.id}}

 

This will place tracking on ALL links, even those in the content of the ad when clicked.

IF you already have UTMs or parameters in your tracking area ad our url parameter with an “&” sign.

Example : fbc_id={{adset.id}}&h_ad_id={{ad.id}}

 

Step 2 : Create a preview link like in the video above at (1:43). Click the link and ensure that your link has our tracking parameter and the ad set and ad ID in the link. It should appear cleanly in the URL.

The url below is an example of a clean parameter. It should appear exactly like it does below.

https://ironstrategy.net/opt-in-weekly35478108?fbc_id=23844223764970489&h_ad_id=47292743888&fbclid=IwAR2jyW1FyJL

WARNING : ENSURE you do not confuse FBC_ID (our HYROS parameter) with “FBCLID” (Facebooks automatic parameter)

If your final url is not showing either parameter or is messy use the trouble shooting guide below.

NEXT : Integrate with your Facebook account here. This will be able to access all ad accounts you have admin access too.


Matching the Hyros timezone with your FB Ads account

A) Facebook Ad account:

  • Click on “Ad Account Settings
  • Select “Payment Settings
  • On the right side scroll down and click on “Edit” inside Business Info area
  • On the Pop Up Scroll at the bottom and there you will see Timezone

B) Hyros

  • Click on “Settings” and select Profile
  • Set up timezone from the dropdown and click Save.

OPTIONAL STEPS:

1) Manually Importing Ad Sets 

This is especially useful if you have any awareness campaigns where a call to action button isn’t present or traffic isn’t being sent to your landing page.

Normally, as soon as a click event is tracked from an ad set, the ad set is automatically imported into Hyros along with the ad set costs and other relevant information. However, if there is no click event to be tracked, you will need to import the ad set manually into hyros in order to receive the costs from that ad set.

NOTE: This will NOT enable you to track view through conversions or associate any ads without a call to action button with purchases. It WILL allow you to track the costs associated with the ad set.

To configure this, simply go to your Facebook integration and click “Import Ad Sets”:

2) Blacklisting Ad Accounts

By default you will be able to view all ad accounts that the facebook account you have integrated with has access to inside your integration. We will not take any data from the ad accounts unless tracking is set up or ad sets are manually imported.

However if you have non disclosure agreements or want to keep ad account names private for any reason, you also have the option to blacklist or block ad accounts from being seen inside the integration here:

If you want to use the ad account again inside hyros, the only way to unblock the account will be to re-integrate with Facebook.

THEN move to step 2.

———————————————–

Facebook Trouble Shooting

IF your final url does not show the parameter at all make sure you are not using a redirect like bit.ly.

IF your final url show the parameter in a messy way such as “%%fbc_id%=214234” make sure you did not put a “?” before the parameter AND if you added it to existing UTM make sure you placed “&” before it.

IF the parameter will not show after the steps above contact your onboarding rep on Facebook OR use support via the live chat in the lower right hand corner of this page and say “My Facebook ad URL parameters are not working”.

To help us troubleshoot, please also send us 2/3 ad preview links as shown in the video, along with a screenshare or screenshot displaying our parameters clearly attached in the URL parameters column.

Google Ads Video Set Up Guide

NOTE : When connecting HYROS to Google Ads do NOT connect with the MCC or manager account. Connect with an Google account that is directly connected to the Google Ads account you would like to track as an admin.

IF YOU ARE USING PPCSHIELD: The Hyros utm tracking parameter will need to be added differently, please do not add them at ad group level and instead see the instructions for ppcshield in the written guide below.

 

HYROS Google Ads URL Parameter : {lpurl}?gc_id={campaignid}&h_ad_id={creative}

If you are doing Google Shopping refer to “1:48” in the video to see how to place tracking on Shopping ads.


WRITTEN GUIDE

To track your Adwords ads take the parameter below and paste it in the tracking template area of EVERY ad group AND product group in your Google ads account. 

If you are doing Google Shopping refer to “1:56” in the video to see how to place tracking on Shopping ads.

HYROS Google Ads URL Parameter : {lpurl}?gc_id={campaignid}&h_ad_id={creative}

 

IF you already have UTM parameters in your tracking area add our url parameter with an “&” sign:

Example : {lpurl}?utm1&gc_id={campaignid}&h_ad_id={creative}

Also ensure all UTM parameters are in the same place. If some are placed at ad group level and others at ad level they will break tracking.

IF you are using ppcshield : Do NOT add the URL parameter at ad group level, instead:

  1. Add the ppcshield tracking template provided by ppcshield in the “Tracking Template” field in “account settings”. Do NOT add the Hyros URL parameter here.
  2. At the end of the Tracking template, copy and paste this text: &url={lpurl}
  3. Copy and paste the Hyros URL parameters here into the “Final URL suffix” below the Tracking template: gc_id={campaignid}&h_ad_id={creative}
  4. Ensure you do not have any other utms placed anywhere else. Any utm’s placed at ad group or ad level will be prioritized and drop the Hyros URL parameter.

 

NEXT : Create a test link like in the video above at (1:23). Click the link and ensure that your link has our tracking parameter and the campaign ID in the link. The URL parameter should appear cleanly EXACTLY like in the example link below.

https://alexbecker.org/bp?gc_id=7558136338&h_ad_id=2637328

If the parameters are not in the final URL OR is messy use the troubleshooting guide below.

 

NEXT : Integrate with the Adwords account you would like to track HERE to complete connecting to Adwords. If you have multiple accounts you will need to connect each of them.

OPTIONAL STEP: Manually Importing Campaigns 

This is especially useful if you have any awareness campaigns where a call to action button isn’t present or traffic isn’t being sent to your landing page.

Normally, as soon as a click event is tracked from a campaign, it is automatically imported into Hyros along with the ad set costs and other relevant information. However, if there is no click event to be tracked, you will need to import the ad set manually into hyros in order to receive the costs from that ad set.

NOTE: This will NOT enable you to track view through conversions or associate any ads without a call to action button with purchases. It WILL allow you to track the costs associated with the Campaign.

To configure this, simply go to your Google integration, click configure and click “Import Campaigns” inside your general settings:

———————————————–
Google Trouble Shooting

IF your final url does not show the parameter at all make sure you are not using a redirect like bit.ly.

IF your final url shows the parameter in a messy way such as “%%fbc_id%=214234” make sure you did not put a “?” before the parameter AND if you added it to existing UTM make sure you placed “&” before it.

IF the parameters do not show after the steps above contact your onboarding rep on Facebook OR use support via the live chat in the lower right hand corner of this page and say “My Google ad URL parameters are not working”.

To help us troubleshoot, please also send us 2/3 ad preview links as shown in the video, along with a screenshare or screenshot displaying our parameters clearly attached in the tracking template column.

 

 

Important! If you run Shopping ads, please note that Google’s automatic setup does not cover this type of ads.
For Shopping ads we use a different type of parameter and the setup has to be done manually at the Ad group level. Please make sure to use this parameter:
{lpurl}&gc_id={campaignId}&h_ad_id={creative}

 

STEP 1: Go HERE and integrate with Google. Login to Google to complete the integration.

STEP 2: Find the account you want to track in, then click “configure” and find the configure automatic tab:

STEP 3: Once your ads are loaded select them all by checking the high checkbox. Then hit confirm and then confirm once more.

STEP 4: Confirm your tracking by creating a preview link following THIS GUIDE. Click the link and ensure that your link has our tracking parameter and the campaign ID in the link. It should appear cleanly in the URL.

The url below is an example of a clean parameter. It should appear exactly like it does below.

https://ironstrategy.net/opt-in-weekly35478108?gc_id=7558136338&gclid=CjwKCAjwssD0BRBIEiwA-JP5rMKKcV6jD4NUm6qqO_BcKIv6ErEwnpVIZnlIi0J9QxzrX4w0a2yBehoC2zQQAvD_BwE

If your final url is not showing the parameter or is messy use the troubleshooting guide below.


Trouble Shooting

IF your final url does not show the parameter at all make sure you are not using a redirect like bit.ly.

IF your final url show the parameter in a messy way such as “%%gc_id%=214234” make sure you did not put a “?” before the parameter AND if you added it to existing UTM make sure you placed “&” before it.

IF the parameter will not show after the steps above contact your onboarding rep on Facebook OR use support via the live chat in the lower right hand corner of this page and say “My Google ad URL parameters are not working”.

Written Guide

Step 1 – Add Integration Inside Hyros

  1. Go to your integration settings and find the Linked In integration HERE.
  2. Click “add account”, then name the integration however you like.
  3. You will then be redirected to Linked-In and be asked to log in, do so and then select the ad account you would like to track with.

Step 2 – Add the Linked-In Tracking Parameters to Your Ads

First, find the campaign ID here:

Next, add the campaign to the end of our Linked-In Tracking Parameter: ?lnk_id=

So in this example, the campaign ID is 191161243, so the parameter we will use on all ads in this campaign is ?lnk_id=191161243

After, go to your ad and select “edit”, paste the whole parameter with the campaign ID at the end of your destination URL as shown in the dropdown below:

If you have multiple utms already, then you need to add our parameter at the end of them with an “&” instead of an “?”. For example, the URL should look similar to this:

www.hyros.com?utm_source=LinkedIn&lnk_id=191161243

You can also add the parameters in exactly the same place when creating new ads.

Step 3 – Testing your Ads

To test your ads, click the drop down on your ad and select “preview”. Then click on the call to action button.

Once your landing page has loaded, you should see our tracking parameters and your campaign CLEANLY inside the URL:

As shown above, your URL should look similar to this:

www.hyros.com?lnk_id=191161243

If the hyros UTM parameter and/or the campaign ID do not show up cleanly in the URL or do not show up at all, then please check the following:

  • Ensure you do not have any redirects on your ads. The URL set in the ad should match with the final landing page URL.
  • Ensure the parameters were attached correctly and there are no typos etc.
  • Please also ensure you are previewing the ad EXACTLY as shown in the above example, some previews do not pass on the parameters correctly.

If you have done all of the above and still can’t find the issue, please reach out to the support team. Otherwise, the Linked-In ad setup is complete.

Snapchat ad parameter: ?snc_id={{adSet.id}}

Written Guide

Step 1 – Add the Hyros UTM Tracking Parameter

Copy the following Parameter and paste it directly at the end of landing page link set for your ads or when first creating a campaign: ?snc_id={{adSet.id}}

If you have any other utms you want to place on the URL as well, just add an “&” between them. For example:

www.hyros.com?utm_source=snapchat&snc_id={{adSet.id}}

Step 2 – Test Your Ad

You can test this parameter by going to the “Build a Url Parameter” when configuring or editing an ad:

Select the preview link as shown:

You should then see in the URL our parameter cleanly attached with “snc_id=successful_adSet_id” as shown:

https://hyros.com/?snc_id=successful_adSet_id

If it does not land on the page cleanly like this then something is wrong, please check the parameters have been placed correctly on the URL and that there are no redirects present that may drop the parameters.

Step 3 – Integrate with Snapchat

Go to your integration settings inside Hyros or click HERE to go directly to the Snapchat integration settings. Name the integration.

Log in with Snapchat and select the organization and ad account you would like to track with.

We also recommend checking that your Hyros timezone matches your timezone for your Snapchat ad account. You should be asked to change this once the integration is complete, but you can check your Hyros timezone in your profile settings HERE.

This concludes the Snapchat setup.

Video Guide:


 

WRITTEN GUIDE

Step 1 – Install the Tik-Tok URL parameter 

1. Inside Hyros go to Tracking -> Source links. Scroll down and you will see the Tik-Tok parameters. You can also copy the Tik-Tok parameter just below:

 

HYROS Tik-Tok URL Parameter: ttc_id=__AID__&ttclid=__CLICKID__&h_ad_id=__CID__

 

2. Next inside your Tik-Tok account when you create a new Ad at the Ad level, scroll down until you see the URL field and place the parameter at the end of the URL link. This is how the link should look like:

 

Example: www.hyros.com?ttc_id=__AID__&ttclid=__CLICKID__&h_ad_id=__CID__

 

NOTE: IF you already have other parameters attached to the URL link, separate the parameters with an “&” sign. This is what the link should look like:

 

Example:   www.hyros.com?utm_source=example&ttc_id=__AID__&ttclid=__CLICKID__&h_ad_id=__CID__

 

IMPORTANT! Please note that if you edit an Ad after it has already been published, you will not be able to edit the URL field. The process of installing the parameter must take place before publishing an Ad.

 

Step 2– Create the integration inside Hyros

1. Inside your Hyros account go to Integrations -> (opens in a new tab)”>Settings -> Integrations -> Configure Tik-Tok -> Add Account.

2. A pop-up window will appear and you need to enter a name, for example, Hyros. Then click the Tik-Tok sign in button.

3. You will be redirected to the Tik-Tok page where you must to grant Hyros permission to access your Ad accounts. Before confirming permission, make sure you check “Click to Agree to the Platform Agreement”.

4. Once you click confirm, you will be automatically redirected to your Hyros account where you need to select the Ad account that you wish to track and click Save.

This concludes the integration for Tik-Tok.

Step 2 : Connecting Your Store

WRITTEN GUIDE

Step 1 – Install the Universal Script inside Bigcommerce

1. Inside Hyros go to

2. Next go to your BigCommerce account. Select Storefront->Script Manager->Create Script. Inside Create Script section, follow these next steps:

  • Fill in “Name of the script” and “Description”;
  • Set “Location on page” to header;
  • Select All pages for “Select pages where script will be added”;
  • Script category – Targeting Advertising; 
  • Script type -> Script. Paste the Universal Script.
  • Click “Save”.

Step 2 – Create the integration inside Hyros

1. Go to Settings -> Integrations -> Configure BigCommerce -> Create New Integration;

2. Fill in a name for the integration. For “Access token” and “Store hash” we need to go back to your BigCommerce account. 

3. Inside your BigCommerce account go to Advanced settings -> API Accounts. 

4. To setup API accounts, follow these next steps:

  • Fill in the Name field with Hyros;
  • Set the following to “Read-only”: Customers, Information & Settings, Orders, Order Transactions, and Products. 
  • Click Save.
  • Once you click Save, it will automatically download a txt file containing the Access Token and the Store Hash, among other data. Also, a popup will show up with the Access token details. 

5. Copy the Access token, go back to your Hyros account and paste it inside the Access token field. 

6. Next go back to your BigCommerce account and copy the Store hash details. The store hash can be found in 2 places:

  • Inside your Bigcommerce account, you need to go to the URL link and copy the store hash. In this example, this is the store hash: 4pd5jpefmh
  • You can also find the store hash in the file you just downloaded after saving the API. For example, this is the store hash: 4pd5jpefmh

7. Once you copied the store hash go back to your Hyros account, paste it inside the Store hash field and click Save integration. 

That concludes the Bigcommerce setup.

Please do NOT use the “Hyros” application inside the Shopify apps store to integrate hyros, this will not work. Instead please follow the instructions below exactly as they are laid out.

 

Written Guide

1- Use our integration HERE to integrate your store.

2- DO NOT adjust any settings or click configure after setting up. This is for advanced users.

If you are integrating multiple shopify stores ONLY: It’s wise to add a unique tag to each store via “store tags” inside your shopify integration (eg “!Shopify1” or “!Shopify-US-Store”). This will later allow you to segregate your data by store in the reports.

3- Copy the universal script provided:

4- Go into your shopify account and place it on your shopify pages by going to online store -> themes -> edit code -> theme.liquid and inserting the code between the “<head></head>” tags as shown in the screenshots:

 

WARNING: If your theme goes through any updates or changes please double check the universal script is still in your theme as shown above, some themes may drop the script and break your tracking following updates

5- Flip the toggle/switch below that says “CONVERT TO CHECKOUT PAGE SCRIPT”

THEN copy the script provided.

6- Go to your Shopify admin dashboard. Go to SETTINGS at the bottom of your Shopify dashboards left side bar menu

7- Once in settings click on “CHECKOUT”

 

8- Once in checkout scroll down to additional scripts

9- Paste the altered Universal script from HYROS into additional scripts at the top of the scripts and

 

10- Ensure that the email field at checkout is mandatory. If a user does not enter an email we will not be able to track the sale. You can also do this in your checkout settings here:

11- Click SAVE in the top right hand corner.

 

Using zipify or recharge add ons?

By default, we will be updating the shopify order to include upsell/recurring payments via these add-ons, so you won’t need to do anything. If you are experiences issues with upsell payments please reach out to the support team.

If you are using zipify pages please also follow the zipify pages guide in the dropdown below.

This will complete your Shopify set up. Move to the next step in this set up document!

 

If you are using Intrecart with Shopify complete the Shopify set up in the step above and then alert your direct onboarding rep. We will complete the Intrecart set up for you.

Please do NOT use the “Hyros” application inside the Shopify apps store to integrate hyros, this will not work. Instead please follow the instructions below exactly as they are laid out.

 

Written Guide

1- Use our integration HERE to integrate your store.

2- DO NOT adjust any settings or click configure after setting up. This is for advanced users.

If you are integrating multiple shopify stores ONLY: It’s wise to add a unique tag to each store via “store tags” inside your shopify integration (eg “!Shopify1” or “!Shopify-US-Store”). This will later allow you to segregate your data by store in the reports.

3- Copy the universal script provided:

4- Go into your shopify account and place it on your shopify pages by going to online store -> themes -> edit code -> theme.liquid and inserting the code between the “<head></head>” tags as shown in the screenshots:

 

WARNING: If your theme goes through any updates or changes please double check the universal script is still in your theme as shown above, some themes may drop the script and break your tracking following updates

5- Flip the toggle/switch below that says “CONVERT TO CHECKOUT PAGE SCRIPT”

THEN copy the script provided.

6- Go to your Shopify admin dashboard. Go to SETTINGS at the bottom of your Shopify dashboards left side bar menu

7- Once in settings click on “CHECKOUT”

 

8- Once in checkout scroll down to additional scripts

9- Paste the altered Universal script from HYROS into additional scripts at the top of the scripts and

 

10- Ensure that the email field at checkout is mandatory. If a user does not enter an email we will not be able to track the sale. You can also do this in your checkout settings here:

Click SAVE in the top right hand corner.

 

11- Inside Shopify, go to Apps > Recurring Billing by Recharge. Once inside, go to the checkout settings here:

 

12- Scroll down and enable javascript on page 1 of the checkout, then paste the unversal script:

If you do not see the option to enable javascript above: On some versions of Recharge this option is not available. In order to complete this step you must reach out to Recharge support to request that they enable this for you manually.

 

13- Scroll down and do exactly the same for the thank you page.

Please take in mind that this does not work if you don’t have a Recharge checkout page.

By default, we will be updating the shopify order to include upsell/recurring payments via Recharge and other ad ons such as zipify, so you won’t need to do anything. If you are experiences issues with upsell payments please reach out to the support team.

This will complete your Shopify set up. Move to the next step in this set up document!

 

Video Set Up Guide

Here is a link to our WooCommerce integration

Here is the UNIVERSAL script referenced in the video

WooCommerce does not have written instructions because every WordPress site is different. When setting up your tracking in WooCommerce refer to the video above.

 

Then make sure that

-You have installed the UNIVERSAL script (above) is pasted on EVERY page of the site including checkout pages.

-You complete the WooCommerce webhook integration (covered in the video above).

You can generate your webhook HERE.

-Then perform tracking confirmation in the next step

If some or all of your pages are on Zipify pages, follow the steps here to add the universal script to them. You will still need to follow the Shopify guide above to connect the rest of your store

First, copy the universal tracking script below:

Then inside your Zipify Pages account go to “settings” and “global scripts”, Click “add new” and to add the script on each section you have available:

Adjust the script as shown below:

This concludes the set-up, please also ensure your Shopify store is also tracked following the guide above

Ask your onboarding rep.

Step 3 : Testing And Confirming Your Tracking

At HYROS we have a Chrome extension that will automatically test your tracking set up for you and find errors (if there are any)

We call this extension HSE (HYROS SET UP EXTENSION)

HSE makes it easy for you to test your ads, funnels and their tracking. The extension will pinpoint any errors in your set up and show you how to fix them. This eliminates the troubleshooting time of setting up tracking a TON

Follow the guide below to download and use HSE.

How To Download and Use Our Automated Testing Extension

 

You can download the extension here.

 

How To Use HSE (Written Guide)
To use HSE follow the steps below

1- Download the extension HERE

2- Once installed in your Chrome browser activate it in your toolbar by clicking the puzzle icon and then the pin Icon next to HSE

3- You will need your API key to proceed. Access your API key HERE in your HYROS dashboard

4- Click on HSE in your toolbar and enter in your API key.

5- Follow the prompts from HSE to test your tracking

NOTE: If HSE finds an error it will link you to an article that will show you how to fix the error!

Set Up Extension not working?

Please simply try clearing the browser’s cache and reloading the app. If that doesn’t work please contact your onboarding team or in-app support.

VIDEO TESTING GUIDE (Use this with the time stamps in the written guide)

Written Guide

PART 1 : CHECK ADS 

Step 1 (02:15)- Ensure you are integrated with the correct Facebook OR Adwords account HERE.

Step 2 (00:12)- Ensure that you have placed URL parameters on all your Facebook and Google ads.

ENSURE if you are using PRODUCT GROUPS in Google ads that your PRODUCT GROUPS have URL parameters as well.

Step 3 (03:22)- Generate a preview or test link and click it.

WARNING : If you launch any new ads make sure the parameters are always updated.

PERFORM A LINK CHECK (03:22)

Check the URL you have been sent to. You should be able to clearly see FBC_ID=12345678 OR GC_ID=12345678 in the URL you have been sent to. (12345678 represents the adset or campaign ID in this example).

WARNING : ENSURE you do not confuse FBC_ID (our HYROS parameter) with “FBCLID” (Facebooks automatic parameter).


IF the URL parameter is clear and neatly in the URL move to PART 2 : COMPLETE A TEST CHECKOUT.


IF the FBC_ID OR GC_ID are not cleanly in the URL ensure that you placed your URL parameter in make sure you did STEP 1 : Setting Up Your Ads correctly.

 

For example : FBC_ID%%=%1232425% is a broken URL parameter.

 

Once you detect the error repeat the test in PART 1.


IF the FBC_ID OR GC_ID is not in the URL at all:

  • Confirm that your ad has the url parameter on it.
  • Confirm that you are not linking into a redirect. Redirects drop parameters on the final URL resulting in no tracking.

 

Once you detect the error fix it by placing your parameter or removing redirects. Then repeat the test in PART 1.


PART 2 : COMPLETE A TEST CHECKOUT (05:13)

Step 1 -From the same browser you click your ad with complete a checkout.

PERFORM CHECK

Step 2 – Wait 2 minutes and then check your HYROS dashboard reporting area.

Step 3 – You should see the sale appear in the system under CUSTOMERS. Click the email of the the sale, then confirm that the sale has:

  • AN @tag representing the adset that was click.
  • A $tag representing the purchase.
  • Then click on “CLICKS” and confirm you can see the full url visit history of the lead.

 


IF the sale has all the data above congratulation! You are fully set up. Please ping your onboarding manager and they will begin optimizing your data.


IF the sale does not have an IP address or click history or any other data in the check above the tracking script have likely not been placed correctly.

 

Check your Universal script placement in STEP 2 : Connecting Your Store.

 

If you find an error repeat the test in PART 2

If you cannot notify your onboarding manager.

 


IF the sale does not have the @tag representing the ad the sale came from ensure you have integrated the correct Facebook account.

 

Then ensure you completed STEP 1 : Tracking Your Ads correctly. If an error is found repeat the test in PART 2.

If no error can be found, notify your onboarding manager.


IF the sale does not come in at all confirm you have fully integrated with your store in STEP 2 : Connecting Your Store.

 

If you find an error repeat the test in PART 2.

 

If no error can be found notify your onboarding manager.

Once you’re done with the setup process, please do the following

  1. If you have a onboarding manager message them on Facebook and ask them to test your funnel
  2. Learn how to use HYROS by taking this PRODUCT TOUR