Product Naming Inside Hyros

This document will cover generally how products are named and tagged inside Hyros, and provide a few specific details regarding more common scenarios with some of the most used integrations.

How are Sales and Products named in Hyros from integrations?

The most common scenario is that Hyros integrates directly with your sales processor, checkout software or store, and that we receive sales directly from these softwares via the integration.

Each specific software can be slightly different, but as a general rule:

Hyros will name the product sent to us using the product name sent with the sale by the software you have integrated with.

If there is no name present with the sale sent, then Hyros will use the value of the sale and the integration that it came from to create the tag and sale.

As an example, if a product called “my sale” is sold and processed via Stripe and you have integrated Stripe with Hyros, then providing Stripe sends us the name with the sale inside Hyros the sale will be created with the following information:

Tag = “$my-sale”
Name = “my sale”.

(As you may notice typically the $sale tag associated with the sale corresponds with the name of the product sold as well in Hyros).

If the integration does not send Hyros the name with the event, then we will use the name of the integration + value like this, assuming the value of the sale is $100:

$stripe-100

Each integration can be slightly different, here are some examples of some of the most common cases: