Tracking Recurring Sales and Subscriptions

In HYROS recurring sales can create issues if not tracked properly because they will show up as new sales when your processor sends in the purchase information.

Not to worry though, by default HYROS will automatically track any sales that are duplicated after 30 days or 1 year of the initial sale and mark them as a recurring sale, so this is taken care of for you. This will allow you to segregate your recurring revenue from your initial revenue inside the reports.

Please note if you have a Shopify store and/or you have a business where the product name or recurring charge amount changes throughout the subscription, you will need to also follow the Shopify or product packages guide below to ensure this tracks correctly.

Please read this documentation to understand exactly how Recurring sales work inside Hyros and ensure you are tracking them correctly.