WooCommerce Integration

In some cases we want to have a record of sales as early in the process as possible, for these scenarios we have updated our platform's integration with WooCommerce so different order statuses can be counted as Sales by Hyros.

To enable this option please access your WooCommerce integration settings from Hyros > Settings > Integrations and click Configure below WooCommerce, after this please click on the Edit button:

Please type in the different order states you would like Hyros to consider as Sales, then complete the process by clicking on Change State Values:

Then make sure that

-You have installed the UNIVERSAL script (above) is pasted on EVERY page of the site including checkout pages.

-You complete the WooCommerce webhook integration (covered in the video above). You can generate your webhook HERE.

-Then perform tracking confirmation in the next step

By default, Hyros will ignore "Cash on Delivery" events because money is not actually received.

However if you would prefer to track this as a sale even if it is not paid, then just turn this toggle on inside your Woocommerce integration and we'll process these events as sales once the order has the "PROCESSING" status:

By default, "Subscription plugin rebilling" must be enabled. However, if your business has subscription plans with trial periods, then we will want to disable it.

An example of when this function should be disabled is if we have the following situation:

Step 1: Customer starts subscription for X trial days;

Step 2: The customer pays after x days their first payment.

Step 3: The customer pays  subscriptions.

With the journey above, having the default configuration, step 2 will be marked as recurring sales, which is not correct in this case. Turning off "Subscription plugin rebilling" the clients will be tracked correctly.

If you are using plug in and play, you will need to add an extra universal script to track any pages hosted on this plugin.

In order to do this though, plugin and play requires it's users to setup a custom domain for the checkout page. Otherwise it is impossible to add our third party tracking script on the page to track it correctly.

To do this, just go to settings and then domains:

Then create your domain and validate it inside plug in and play.

Once you have validated the custom domain and are using it for your checkout page, please copy our universal script below:

Once copied, you can paste the universal script under the "widgets" settings. It needs to be in the javascript widgets under all pages that you are using with plug in and play. This includes any checkout, thank you and upsell pages you may be using:

If you enable this property, Hyros will then discard the IP address from your sales. This is most useful when it is found that the integration is sending incorrect IP data which can cause misattribution.

To track the cost of goods in WooCommerce, you need to install the Cost of Goods for WooCommerce plugin.

To install it:

1. Navigate to the Plugins area in your WordPress dashboard.
2. Click on "Add New."
3. Search for "Cost of Goods for WooCommerce."
4. Click "Install" and then "Activate."

Configuration: Once activated, you can configure the settings within the WooCommerce settings area. A new tab called "Cost of Goods" will appear, where you can manage and track your cost of goods.