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If you are getting a PAYMENT TRACKING failure in your HYROS SET UP EXTENSION find your payment method below and ensure you have set up correctly. If you find a mistake, fix it and restart the test. If you still receive a failure OR cannot find the mistake contact our support. IMPORTANT : If your

If you are getting a PAYMENT failure from the HYROS Set Up Extension (HSE) find your E-Commerce app below and follow the troubleshooting steps.

If you are getting a Phone Number Event failure you have more than likely not set up your call tracking system correct. Find your system below and ensure you have set up properly AND then perform the troubleshooting section. IF you find a mistake, fix it and restart the test. If it STILL fails OR

If your HYROS SET UP EXTENSION (HSE) reports a tracking event failure perform the checks below to fix it. QUICK FIXES (PERFORM THESE FIRST) NOTE : If you are using Everwebinar skip to the Everwebinar section on this page. Step 1 : Check Your Universal Code On Your Thank You Page Ensure you have your

If you are getting an ad source creation failure from your HYROS SETUP EXTENSTION (HSE) then follow the steps below. STEP 1 : Confirm You Have Completed Integration With Facebook and Google Ads For Facebook Ads If you are tracking Facebook ads GO HERE and confirm you have integrated completely with Facebook. Then perform these

If you are getting an embed script failure in the HYROS SET UP EXTENSTION (HSE) then follow these steps to fix the issue. Step 1 : Ensure you have placed the Universal Code Here is your UNIQUE Universal Code. THEN Complete these checks -Ensure you are logged into the CORRECT HYROS account. If you are

If you are receving a FAIL reading on the URL Parameters Test, follow these steps to fix it. Select the traffic source you are testing below.