If you are getting a CHECKOUT failure in the HYROS SET UP EXTENSION (HSE) please find the cart/checkout system you are using below and double check the set up with the guides and troubleshooting tips. If you find a mistake restart the testing in HSE. If it still reports a failure OR you cannot find
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Broken Webinar Checkout
If you are getting a CHECKOUT failure in the HYROS SET UP EXTENSION (HSE) please find the cart/checkout system you are using below and double check the set up with the guides and troubleshooting tips. If you find a mistake restart the testing in HSE. If it still reports a failure OR you cannot find
Fixing A Broken Webinar Opt In
If your HYROS SET UP EXTENSION (HSE) is reporting an error at the Webinar Opt In step find your set up type below and perform the troubleshooting test. If you find a mistake restart your HSE tests. If it still reports a failure OR you cannot find a mistake please contact our support. Inform them
Fixing Broken Call Payments
If you are getting a PAYMENT TRACKING failure in your HYROS SET UP EXTENSION find your payment method below and ensure you have set up correctly. If you find a mistake, fix it and restart the test. If you still receive a failure OR cannot find the mistake contact our support. IMPORTANT : If your
Fixing Broken E-Com Payments
If you are getting a PAYMENT failure from the HYROS Set Up Extension (HSE) find your E-Commerce app below and follow the troubleshooting steps.
Fixing The Phone Number Event
If you are getting a Phone Number Event failure you have more than likely not set up your call tracking system correct. Find your system below and ensure you have set up properly AND then perform the troubleshooting section. IF you find a mistake, fix it and restart the test. If it STILL fails OR
Fixing The Tracking Event On An Opt In
If your HYROS SET UP EXTENSION (HSE) reports a tracking event failure perform the checks below to fix it. QUICK FIXES (PERFORM THESE FIRST) NOTE : If you are using Everwebinar skip to the Everwebinar section on this page. Step 1 : Check Your Universal Code On Your Thank You Page Ensure you have your
Fixing Ad Source Creation
If you are getting an ad source creation failure from your HYROS SETUP EXTENSTION (HSE) then follow the steps below. STEP 1 : Confirm You Have Completed Integration With Facebook and Google Ads For Facebook Ads If you are tracking Facebook ads GO HERE and confirm you have integrated completely with Facebook. Then perform these
Fixing Missing Universal Code Errors
If you are getting an embed script failure in the HYROS SET UP EXTENSTION (HSE) then follow these steps to fix the issue. Step 1 : Ensure you have placed the Universal Code Here is your UNIQUE Universal Code. THEN Complete these checks -Ensure you are logged into the CORRECT HYROS account. If you are
Fixing Broken Ad Parameters
If you are receving a FAIL reading on the URL Parameters Test, follow these steps to fix it. Select the traffic source you are testing below.
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