WARNING: This guide should be used as an advisory documentation, but as this is specifically related to Facebook’s own pixel setup, we can not be held responsible if anything changes or there are errors from Facebook’s end when adding the pixel manually. Although we will do our best to ensure this is kept up to
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WooCommerce Integration
IF YOU WANT TO TRACK RECURRING SALES : Please be aware that WooCommerce does not currently send recurring sales into Hyros by default. We currently track recurring sales for WooCommerce users who also use the YITH Subscription plugin. If you are using a different plugin for recurring sales, please contact support and we can try
Organic E-Commerce Initial Setup
SET UP GUIDE This document is to provide step by step guidance on how to initially set up your HYROS account. For the easiest setup, please follow each step in the exact order laid out: Step 1: Setting up your Custom Tracking Domain Step 2 – Tracking your Sources Please select from the dropdown depending
Reasons on Shopify Revenue/sales discrepanciesÂ
You may have generated a report and noticed revenue/sales discrepancies between Hyros and Shopify data. Discrepancies do not necessarily mean that tracking is incorrect. Note that all events processed within your Shopify store are automatically sent to your Hyros account. First, we need to make sure we have followed all the steps in the Initial
Hyros Deintegration
If at any point you decide to deintegrate Hyros (due to a funnel update/test, Hyros account change/removal, or any other scenario) please make sure to remove the Universal Tracking Code from all sections of your funnel including product pages, booking/checkout, thank you page, Pop-up windows, iFrames, GTM, etc. to make sure no data will be
Release Notes 10/17/2022
New Update – Global-E checkouts, Hyros webhooks, Direct Call Tracking Improvements, Quick reports updates Global-E checkouts Users using Shopify with Global-E checkout, or any other E-Com platforms in conjunction with Global-E, are now fully trackable. There is nothing more to do than to follow the instructions in Initial E-Commerce Setup in order to track sales
Hyros Webhooks
Important! Please keep in mind that creating the webhooks requires development skills. The analyst team is unable to assist you in creating webhooks as they do not have development skills. With Hyros Webhooks we are able to send all tracked data to any system that has the necessary permissions to process this type of data.
Update Sales directly from the User’s Journey
We all know how important flexibility is when taking care of our clients, this manual sale input option will allow us to keep accurate tracking even when being extra flexible with our clients as well as in several other scenarios. The process is quite simple, please go to Hyros > Sales Data > Sales and
Trends
Using trend reports allows you to see ads performance and trends over time. You can check performance from days to months using one of the following attribution models: Last click, Scientific, or Depreciation. Trends report is also very useful if we want to see Customer Acquisition Cost (CAC) performance over time. What is Customer Acquisition
Name and Phone Number Tracking with the Universal Script
Hyros will automatically track data in any field with the back end Label of “Name”, “First Name”, “Last Name” or “Full Name” however, these labels are not present in every scenario and because of this Hyros will not pick up data from fields with labels having any different characters (such as “State Name”, “Country Name”
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