Average time to acquire new customers The average time the first sale of a customer happens after the first click on the ad. For example, we have the following scenario: Lead clicks on Ad1: 1 hour later makes a purchase 5 months go by Lead clicks on Ad2 1 hour later makes a purchase Based
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Include/exclude Returning Customers
This feature is useful for E-Com businesses, but also for those with returning customers. This new filter will allow us to generate even more granular reports that include either unique customers, customers who made an initial purchase or just returning customers. By default, all customers will be included when generating a report.
Chrome Set Up Extension
At HYROS we have a Chrome extension that will automatically test your tracking set up for you and find errors (if there are any) We call this extension HSE (HYROS SET UP EXTENSION) HSE makes it easy for you to test your ads, funnels and their tracking. The extension will pinpoint any errors in your
Manually Importing Lead Data
This feature works very similarly to manually importing sales, however it allows you to enter lead specific information, including some tracking information you may have collected outside of Hyros which may help attribute leads and their sales within our platform. To Import a list of leads into Hyros, go to your leads tab inside of
Release Notes – 02/28/2023
Update Alert! Chrome extension for Twitter, Stripe updates, API expansion, Attribution by Call Stripe In some cases, Stripe sends sales with a $0 value for a subscription event, which affects how we see the data in the reports. With the latest update, we’ll be able to ignore these events. To stop them from being sent
Edit Tags from the Hyros Universal Script
Our Universal Script is very important for the appropriate tracking of users’ journey and any events that may take place inside our funnel(s), in this document we’ll explain how to change the tag generated by the Universal Script when users land on our tracked pages. To customize the tag attributed to users when landing on
Adding the Facebook Pixel Manually for Event ID Deduplication
WARNING: This guide should be used as an advisory documentation, but as this is specifically related to Facebook’s own pixel setup, we can not be held responsible if anything changes or there are errors from Facebook’s end when adding the pixel manually. Although we will do our best to ensure this is kept up to
WooCommerce Integration
IF YOU WANT TO TRACK RECURRING SALES : Please be aware that WooCommerce does not currently send recurring sales into Hyros by default. We currently track recurring sales for WooCommerce users who also use the YITH Subscription plugin. If you are using a different plugin for recurring sales, please contact support and we can try
Organic E-Commerce Initial Setup
SET UP GUIDE This document is to provide step by step guidance on how to initially set up your HYROS account. For the easiest setup, please follow each step in the exact order laid out: Step 1: Setting up your Custom Tracking Domain Step 2 – Tracking your Sources Please select from the dropdown depending
Reasons on Shopify Revenue/sales discrepanciesÂ
You may have generated a report and noticed revenue/sales discrepancies between Hyros and Shopify data. Discrepancies do not necessarily mean that tracking is incorrect. Note that all events processed within your Shopify store are automatically sent to your Hyros account. First, we need to make sure we have followed all the steps in the Initial
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