Facebook Lead Ads Setup Process
After Facebook is integrated successfully, go to your Facebook integration inside Hyros then click on the “Leads Ads” tab. You should see a list of Facebook pages that you can subscribe to.
IF you don’t see any pages, please check the following:
1. Make sure you have admin access to all pages you want to use.
2. You may need to re-integrate with Facebook so you can accept permissions for Hyros to access your pages.
IF leads still aren’t entering Hyros, make sure you have toggled Hyros On inside your Leads Access settings:
Please also make sure we have the right access options enabled by going to your Meta Business Manager > Integrations > Lead Access, then select the right account to work on and click on Restore Default Access:
This will conclude the set up for Facebook Lead Ads. If you have any issues please reach out to the onboarding team or in-app support.
Facebook Leads page tagging
Hyros now automatically adds a tag to Facebook Leads to identify the actual page where the opt in occurred giving us more tools to identify specific lead behaviour and make decisions based on it. If you want to restrict report results by page tag please go to Hyros > Reporting and choose the type of report you want to run:
After choosing the type of report to generate please click on Advanced options and then on the “+Add tag” button:
Then select the tag(s) you want to be shown and click on Generate Report:
The resulting report will only show us Leads with the selected tag(s) attributed to their journey.
Testing and Troubleshooting your Facebook Lead Ads
In order to test your Facebook lead ads please follow the procees listed in the Meta documentation here.
Once the test is completed and you have received the “success” status for your Lead Ad, the lead and its source tag should be visible in your Hyros account.